FAQ Policy for Flower Online
What products does FlowerOnline.in offer?
FlowerOnline.in offers a wide range of products including fresh flowers, bouquets, arrangements, plants, cakes, gifts, and combos for various occasions and preferences.
How do I place an order?
To place an order, simply browse our website, select the desired products, and add them to your cart. Proceed to checkout, provide the necessary information, and complete your purchase securely.
Can I customize my order?
Yes, we offer customization options for bouquets, arrangements, and cakes. You can add special requests or personal touches during the checkout process, and our team will do their best to accommodate your preferences.
What payment methods are accepted?
FlowerOnline.in accepts payments via credit/debit cards, net banking, digital wallets, and other online payment methods. We ensure a secure payment gateway for your transactions.
Do you offer same-day delivery?
Yes, we offer same-day delivery for select products and locations. Please check the product details and delivery options during checkout for availability.
What is your delivery area?
We provide delivery services across [mention the service area/countries covered]. However, delivery options and charges may vary based on the delivery location. Please enter your delivery address during checkout for accurate information.
Can I track my order?
Yes, you can track your order through your FlowerOnline.in account. Once your order is dispatched, you will receive a tracking number via email or SMS to monitor the delivery status.
What if I need to cancel or modify my order?
You can cancel or modify your order within a specified timeframe before the scheduled delivery. Please contact our customer support team as soon as possible to request changes or cancellations.
What if I am not satisfied with my order?
At FlowerOnline.in, we strive to ensure customer satisfaction. If you are not completely satisfied with your order, please contact us within [mention the timeframe] of receiving the product, and we will work to resolve the issue promptly.
How can I contact FlowerOnline.in for further assistance?
For further assistance or inquiries, you can contact our customer support team via email at support@floweronline.in or through our website’s contact form. We are here to help you with any questions or concerns you may have.